Privacy Policy –

Last Updated: October 31, 2025

1. Introduction

Welcome to Mom's Milk (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your information when you use our breastfeeding support and donor–recipient matching platform (“the App”). By using Mom's Milk, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide:

Account Setup: Name, email, phone number, and password.
Baby Profile: Baby’s name, age, birth details, feeding preferences, and health notes you choose to share.
Donor/Recipient Information:
- For donors: Availability status, milk availability details, and optional health information you voluntarily share.
- For recipients: Request details, preferences, and notes.
Communication: Messages or support queries submitted through the app.

B. Information Collected Automatically:

Device information, IP address, operating system, app version, and activity logs.
Used only for app security, performance, and troubleshooting.

C. Information from Third Parties:

Payment processors: Transaction confirmations for subscription or premium features (if used).
Authentication services: If you sign in using OTP or a third-party login.

3. How We Use Your Information

Facilitate donor–recipient matching features.
Manage your account and baby profile.
Send status updates, alerts, reminders, and notifications.
Improve app functionality and maintain platform safety.
Provide customer support.
Fulfill legal and regulatory obligations related to health and safety.

4. How We Share Your Information

We share your information only when necessary and with your consent:
With payment gateways, only for processing secure transactions.
With identity/OTP verification providers, if used.
If required by law, regulation, or medical safety guidelines.
During business restructuring, your data may be transferred responsibly.
We never sell your personal data.

5. Cookies and Tracking

MomsMilk uses only essential cookies for login sessions and basic functionality.We do not use advertising or analytics cookies.

6. Data Security

We use industry-standard safeguards to protect personal and sensitive information.While no system is fully secure, we continuously update our security practices.

7. Data Retention

Personal data is retained only as long as necessary for providing services or for legal compliance.After that, it is securely deleted or anonymized.

8. Your Rights

You may have the right to:

Access or update your account details.
Request deletion of your data.
Restrict or object to certain processing.
Request a copy of your information.
Withdraw consent for optional features at any time.

We may verify your identity before fulfilling such requests.

9. International Data Transfers

Your data may be stored on servers located in India.
EU/UK users: We use appropriate data protection safeguards for cross-border transfers.

10. Children’s Privacy

MomsMilk is intended for parents or guardians.We do not knowingly collect data from children under 13.If accidentally submitted, please contact us—we will remove it promptly.

11. External Links

The App may contain links to third-party services such as payment pages or authentication providers.
We are not responsible for their privacy practices.
Please review their policies separately.

12. Changes to This Privacy Policy

We may update this policy occasionally.The updated version will be posted here with a new “Last Updated” date.Continued use of MomsMilk means you accept the updated policy.

13. Contact Us

For privacy questions or data requests, contact us:

Email: support@momsmilk.com
Website: momsmilk.com